Meet Our Staff

 

Dr. Mikal Caldwell – Miller, Au.D., F-AAA

Dr. Mikal is a Board Certified Doctor of Audiology and the founder and CEO of Sound Solutions Hearing and Balance Centers. She is originally from Lakewood, CA, but spent most of her life in the small town of Boulder City, NV. She received a Bachelor of Arts in Communicative Disorders from California State University, Long Beach, a Master of Arts in Communicative Disorders with an emphasis on Audiology from California State University, Long Beach, and a Doctorate in Audiology from The University of Florida.

 

Dr. Mikal founded Sound Solutions in 2004 because she is passionate about helping others and feels that audiology is both a science and an art. She has worked in the audiology field for many years and is committed to providing the latest technology and the highest standard of care to her patients. She says, “There is no better feeling than having another human being put their arms around you and thank you for helping them regain one of their senses!”

 

In her spare time, Dr. Mikal enjoys photography, traveling with her husband Michael, antiquing, gardening, architecture from the arts and crafts movement, and attending performances at the OC Performing Arts Center. She is also especially fond of her ‘furry children’ at home.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Jodi L. Stephens - Au.D., F-AAA

Dr. Stephens was born and raised in Southern California. She received a Bachelor of Arts in Communicative Disorders and Masters in Audiology from California State University, Long Beach and a Doctorate in Audiology from The University of Florida. Dr. Stephens has more than 15 years of experience in the field of audiology and has worked in medical, research, and clinical environments. Dr. Stephens' specialties include medically based diagnostic testing, electrophysiology, interoperative monitoring, and diagnosis of auditory processing disorders. In her spare time, Dr. Stephens loves spending time with family and friends, enjoys making jewelry, and attending events at the Segerstrom Center for the Arts, where she is a season ticket holder.

 

 

Rebecca Leon – Patient Care Coordinator

Rebecca is from La Habra, CA. She has worked in the medical industry for over 16 years. She is a ‘people person’ who enjoys helping others and finds that the healthcare industry is an interesting field to work in. When she’s not working, she loves spending time with family. Her family’s favorite activities are going to Angels' baseball games and attending their children's softball and baseball games. Nothing makes Rebecca happier than to see smiles on her children’s faces.


 

Cheryl Lamont – Physician Liaison

Cheryl is originally from Pennsylvania. She holds a Bachelor of Science Degree in Chemistry and a Masters in Business Administration. She has worked in the audiology industry for six years and enjoys interacting with the physicians and their staff. When Cheryl isn’t working she enjoys biking, playing pickle ball, reading and playing Mah Jongg.

 

 

Vicki Caldwell - Book Keeping/Medical Billing

Vicki is originally from Lakewood, CA and currently lives in Las Vegas, NV. She has been an employee of Sound Solutions Hearing and Balance Centers since 2006 and loves working in an industry that helps others to hear better. Vicki states that the most important thing she does for the office is getting everyone’s paycheck to them on time! When she’s not working, she loves scrapbooking, card-making, traveling with family and spending time with her Dachshund.

 

 

Tran Hoang – Administrative Assistant & Vietnamese Translator

Tran enjoys being part of the process that helps others hear better.  This is evident because she always has a smile on her face! Tran is currently studying to be a pharmacist.

 

 

Michael Miller – Chief Operating Officer

Michael is originally from Huntington Beach, CA and holds a Bachelor of Science degree in Information Technology. Michael has been a part of our practice for many years, but officially for three years. Michael enjoys talking to patients and hearing their stories. He especially loves to help clients find products or services to ease their difficulties. Michael is known in the office for wearing his ‘snappy’ Hawaiian shirts. When he’s not keeping our offices running smoothly, he loves to play ice hockey, watch the LA Kings play, do photography, travel and go antiquing with his wonderful wife, Dr. Mikal.